23 August 2012

Damning report expected on ACC

An article from the Dominion Post by Phil Kitchin
An independent investigation into ACC, prompted by revelations of a mass privacy breach, is expected to condemn the corporation's culture and processes.
A report due out today is expected to bolster widespread criticism of ACC's repeated breaches of thousands of its clients' privacy since the mass breach was exposed by The Dominion Post. It is also expected to criticise ACC's leadership, privacy systems and the corporation's technology for dealing with highly sensitive information.
Fallout from the March privacy breach has included the resignations of Cabinet minister Nick Smith and ACC chief executive Ralph Stewart, and the departure from the corporation's board of chairman John Judge and directors John McCliskie and Rob Campbell.
The report is being made public on the same day that another by the Auditor-General's Office, on how ACC manages risk at board level, is tabled in Parliament.
Both investigations arose after an ACC client - later identified as Bronwyn Pullar - revealed she had been sent private details of 6500 fellow clients. The information contained names and details of hundreds of people from ACC's sensitive claims unit, including rape and incest victims.
In the ensuing fallout, The Dominion Post revealed that ACC grossly misrepresented what happened at a crucial December meeting between Ms Pullar, her supporter Michelle Boag, and two senior ACC managers.
In a report to ACC Minister Judith Collins, the corporation said Ms Pullar threatened at the meeting to go to the media and to withhold details of the mass breach unless she was given a two-year guaranteed benefit. The corporation laid a blackmail complaint with police.
But a tape recording of the meeting, made by Ms Pullar and provided to ACC, made a mockery of the blackmail allegations. It showed no such threats or demands were made, and that Ms Pullar was already on weekly ACC compensation. After police were provided with a copy of the recording, they dismissed the complaint, saying no offence had been disclosed.
Today's reports are not expected to end the scandal, as Ms Collins has taken defamation action against Labour MPs Trevor Mallard and Andrew Little for suggesting her office was involved in leaking an email identifying Ms Pullar as the whistleblower.
The privacy report has been compiled by former Australian federal privacy commissioner Malcolm Crompton and accountancy firm KPMG. Ms Collins has seen the draft and has said she agrees with it. Ms Pullar and Ms Boag would not comment because they said they did not yet know what was in the final report.
© 2012 Fairfax New Zealand Ltd

http://www.stuff.co.nz/national/politics/7530250/Damning-report-expected-on-ACC

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