Low hanging fruit

A blog post from Off the Couch by Kyle MacDonald

Sensitive claims sent to branch offices – ACC
Hundreds of sensitive ACC claims – those related to rape and other sexual abuse – have been transferred out of the corporation’s Sensitive Claims Unit to case managers in regional branch offices, the corporation has said.
Claimant advocacy groups are shocked by the move they say was made without consultation and in some cases without fully informing claimants.
NZ Herald, Thursday May 31, 2012

This story appeared in the Herald last week detailing the rumour suggested in my last blog.  The breach of the ACC’s own protocols about how sensitive claimants privacy are managed is deeply concerning, despite how the ACC might spin it.  But why have some 250 clients files been transferred outside of the Sensitive Claims Unit?

Well, it’s a bit of story.  But worth the telling...

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