Questions for written answer

19852 (2009). Lynne Pillay to the Minister for ACC: In terms of the preparation for the implementation of Sensitive Claims Clinical Pathway, have all necessary tools been developed, if so what tools, if not why not?
Hon Dr Nick Smith (Minister for ACC) replied: Yes. ACC has the tools it needs in place for clients, providers, and its own staff. Many of these tools are available online. These include processes and procedures, FAQs, forms, letters, data capture and reporting tools, and induction processes. These tools will continue to be improved on the basis of experience, and new tools will be developed as the need arises. For example, as part of the work with Corrections, tools will be developed specifically for use in the prisons. Further work is being done on tools specifically for use with children and young persons.
http://www.parliament.nz/en-NZ/PB/Business/QWA/9/0/0/QWA_19852_2009-19852-2009-Lynne-Pillay-to-the-Minister-for-ACC.htm

21300 (2009). Lynne Pillay to the Minister for ACC: In terms of the preparation for the implementation of Sensitive Claims Clinical Pathway, have all systems been clearly communicated enabling professionals in the field to advise clients on the process and what they can expect, including the timeframe for assessment and approval ?
Hon Dr Nick Smith (Minister for ACC) replied: Yes. ACC has kept in contact with its providers, and has provided information by email, post, workshops, presentation, personal communications, and online. Timeframes for assessment and approval are also available with the expectation that when a claim is made the required information is provided to enable a decision.
http://www.parliament.nz/en-NZ/PB/Business/QWA/e/d/f/QWA_21300_2009-21300-2009-Lynne-Pillay-to-the-Minister-for-ACC.htm

21476 (2009). Lynne Pillay to the Minister for ACC: Has ACC implemented the clinical pathway in advance of having in place the appropriate treatment plan for Maori?
Hon Dr Nick Smith (Minister for ACC) replied: No. Cultural competence is included in each treatment provider’s contract with ACC. Both the Code of Health and Disability Services Consumers' Rights, and relevant professional standards, require all health providers to take account of cultural aspects. ACC has published guidance on Maori preferences to ensure providers can meet these requirements. These are the Hauora competencies which can be found on ACC’s website at: www.acc.co.nz . ACC has a dedicated Pae Arahi (Maori Cultural Advisor) with the Sensitive Claims Unit and also works closely with Dr Catherine Hong (Manager of Cultural Services, ACC) to address issues for people of other ethnicities. Each treatment plan developed for clients takes into consideration the client’s clinical and therapeutic needs, as well as their context which includes cultural needs, geographical location, employment or other relevant circumstances.
http://www.parliament.nz/en-NZ/PB/Business/QWA/1/4/5/QWA_21476_2009-21476-2009-Lynne-Pillay-to-the-Minister-for-ACC.htm

21533 (2009). Lynne Pillay to the Minister for ACC: What sensitive claims, since 1 November 2009, are now pending with ACC that involve counselling for sex abuse victims and/or victims of domestic violence in Wairarapa?
Hon Dr Nick Smith (Minister for ACC) replied: Between 1 November and 11 December ACC received seven claims from the Masterton District. ACC has sought more information from providers for four of these claims and the other three are waiting for clinical assessment.
http://www.parliament.nz/en-NZ/PB/Business/QWA/2/2/1/QWA_21533_2009-21533-2009-Lynne-Pillay-to-the-Minister-for-ACC.htm

22490 (2009). Lynne Pillay to the Minister for ACC: Does the victim of a sex crime have to be classified as having a mental illness before ACC will fund any treatment?
Hon Dr Nick Smith (Minister for ACC) replied: Mental injury has always been a requirement, defined under legislation, in order for ACC to accept cover for a sensitive claim. There are two exceptions. These are intervention in the immediate aftermath of assault/abuse when the Doctors for Sexual Abuse (DSAC) and Sexual Assault and Treatment (SAAT) contracts apply, and treatment for physical injuries that have resulted from the assault. In these situations ACC contributes to a wide range of services, such as District Health Boards and general practice or other primary care services.
http://www.parliament.nz/en-NZ/PB/Business/QWA/a/c/e/QWA_22490_2009-22490-2009-Lynne-Pillay-to-the-Minister-for-ACC.htm